Exchanges & Refunds

Exchanges and Returns:

We offer exchanges and full refunds within 14 days of purchase for local purchases.  Original invoice must be presented and items must have intact labels and tags and be in original packaging.  To make your return or exchange visit us at one of our boutiques or contact us by Whatsapp to arrange for direct pick up from your address for an extra charge. 

Return of funds - Refunds are processed via the same payment method used.  Bank refunds will take from 3 to 14 working days, in accordance with Ministry of Commerce & Industry Rules & Regulations.

International Orders - Unfortunately, we do not offer a returns service for international orders at the moment.